Privacy Policy – The Clubhouse at Stoke Rochford
 
Last updated: 14th April 2026

This Privacy Policy explains how The Clubhouse at Stoke Rochford (part of Stoke Rochford Golf Club) (“we”, “us”, “our”) collects, uses and protects your personal data when you use this website: https://www.stokerochford-theclubhouse.co.uk/ (the “Website”).
We are committed to protecting your privacy and handling your personal data in a transparent and secure way, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1) Who we are (Data Controller)

For the purposes of data protection law, the Data Controller is:

Stoke Rochford Golf Club / The Clubhouse at Stoke Rochford
Address: The Great North Road, Great N Rd, Stoke Rochford, Grantham NG33 5EW
Email: office@stokerochfordgolfclub.co.uk
Phone: 01476 530 275

If you have any questions about this policy or how we use your data, please contact us using the details above.
 
2) What personal data we collect
We may collect and process the following types of personal data:
Information you provide to us

• Name

• Email address

• Phone number (if you provide it)

• Enquiry details (e.g., event requirements, dates, number of guests, dietary requirements you choose to share)

• Any other information you include in a message or form submission

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Information collected automatically

• IP address

• Device and browser information

• Pages visited and how you use the Website

• Approximate location (city/region level)

• Cookie and tracking data (see “Cookies” section)

Special category data We do not intentionally collect special category data (e.g., health information). However, if you include information such as allergies or accessibility needs in an enquiry, we will treat it carefully and only use it to respond to your request and provide the service you asked for.
 
3) How we use your personal data (and our lawful bases)
We use your personal data for the following purposes:
A. To respond to enquiries and provide information

• Purpose: replying to messages, providing quotes, discussing bookings/events

• Lawful basis: Legitimate interests (running our business and responding to requests) and/or taking steps prior to entering a contract

B. To manage bookings or event arrangements (where applicable)

• Purpose: confirming details, planning and delivering your booking/event

• Lawful basis: Performance of a contract and/or taking steps prior to entering a contract

C. To improve our Website and user experience

• Purpose: analytics, understanding how visitors use the site, improving content and performance

• Lawful basis: Legitimate interests and/or consent (depending on the cookies/analytics used)

D. Marketing communications (if you opt in, where required)

• Purpose: sending updates, offers, or news (e.g., events, seasonal menus)

• Lawful basis: Consent (where required) or legitimate interests (for limited marketing in line with UK rules). You can opt out at any time.

E. To comply with legal obligations

• Purpose: record-keeping, handling requests, legal compliance

• Lawful basis: Legal obligation

 
4) How we share your personal data
We do not sell your personal data.
We may share your personal data with trusted third parties where necessary, including:

• Website hosting and platform providers: This Website is built and hosted using Wix. Wix may process personal data on our behalf to provide website services.

• Email and communications providers: to receive and respond to enquiries.

• Professional advisers: such as accountants, insurers, or legal advisers where needed.

• Law enforcement or regulators: if we are legally required to do so.

We only share what is necessary and we take steps to ensure appropriate safeguards are in place.
 
5) International transfers
Some of our service providers (including Wix) may store or process data outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are used (such as adequacy regulations or standard contractual clauses) to protect your data.
 
6) How long we keep your personal data
We keep personal data only for as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements.
Typical retention periods may include:

• Enquiries: up to 24 months after last contact

• Bookings/events: for the duration of the booking and a reasonable period afterwards for administration and legal purposes

• Marketing: until you unsubscribe or ask us to stop

You can ask us for more detail about retention periods by contacting us.
 
7) Your data protection rights
Under UK GDPR, you have rights including:

• Right of access – request a copy of the personal data we hold about you

• Right to rectification – correct inaccurate or incomplete data

• Right to erasure – ask us to delete your data (in certain circumstances)

• Right to restrict processing – ask us to limit how we use your data

• Right to object – object to processing based on legitimate interests or direct marketing

• Right to data portability – request transfer of your data to another provider (where applicable)

• Right to withdraw consent – where we rely on consent, you can withdraw it at any time

To exercise any of these rights, contact us using the details in section 1.
You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk/
 
8) Cookies and tracking
We use cookies and similar technologies to help the Website function, improve performance, and understand how visitors use the site.
Because this Website is built on Wix, Wix may place essential cookies and may offer additional cookies for analytics and marketing depending on the features enabled on the site.
Where required, we will ask for your consent before placing non-essential cookies (such as analytics or marketing cookies). You can also control cookies through your browser settings.
If you use a cookie banner/consent tool on Wix, you can update your preferences at any time via that tool.
 
9) Keeping your data secure
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure. Access to personal data is limited to those who need it for legitimate business purposes.
 
10) Links to other websites
Our Website may contain links to other websites (for example, social media pages). We are not responsible for the privacy practices of other websites. Please review their privacy policies separately.
 
11) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.